Issues aren’t nice for Fall Guys gamers in the mean time – a minimum of in keeping with posts from followers on Reddit. In accordance with the submit. It appears some form of retailer glitch is inflicting unintended purchases when gamers attempt to preview an merchandise. In reality, there’s a giant warning about that one exercise on a large Reddit submit that brings collectively all of the complaints gamers have been posting on the location. The thought behind the aggregating submit was to point out that what’s occurring isn’t only a case of a small variety of individuals buying an merchandise (by accident or not) and regretting it.
Initially, gamers who reported the problem to Mediatonic and requested refunds reported less-than-stellar responses. One particular person even shared an electronic mail response the place the participant help employees “corrected” them saying that the acquisition was not bugged, nor a identified problem, regardless of so many individuals having reported it. The letter shared acknowledged, “this isn’t a ‘identified problem’ as a result of it’s not a difficulty”, and goes on to elucidate that the system can’t robotically purchase objects as they “at all times require enter from the participant”. It additionally added that, “as per [their] EULA” the purchases are remaining and wouldn’t be refunded.
The excellent news is that if this was the stance of the corporate as an entire, it has modified. Not too way back, the Fall Guys staff addressed the problem on Twitter, apologizing for the problem and offering an inventory of issues they have been doing to repair it. Step one is them bettering the shop design. They’re additionally honoring refund requests made after June 21 till the shop is fastened. Lastly, they’re giving everybody Grandis, a protracted bean that may change colour.
We heard your suggestions on unintentional purchases – and we’re sorry!
To make it proper:
✨ We’re bettering the shop design to forestall this
✨ All refund requests for cosmetics from twenty first June 2022 can be honored till we enhance the shop
✨ We’re giving everybody GRANDIS 👇 pic.twitter.com/L7Bsz9nbg8— Fall Guys… FREE FOR ALL! 👑 (@FallGuysGame) July 15, 2022
